Team Manager License Coordination

Uppsala Monitoring Centre (UMC) advances the science of pharmacovigilance and inspires patient safety initiatives all over the world. As an independent, non-profit foundation, we engage stakeholders who share our vision of a world where patients and health providers make wise therapeutic decisions in their use of medicines. As a leader in the research and development of new scientific methods, we explore the benefits and harms of medicines for patients, and offer products and services used by health authorities and the pharmaceutical industry worldwide. For more than 40 years, we have provided scientific leadership and operational support to the WHO Programme for International Drug Monitoring. For more information visit www.who-umc.org

Can you show us how to do good business and make the world a better place?

Then, maybe you are the one we are looking for as:

Team Manager License Coordination

On behalf of UMC, H&P Search & Interim is now looking for a Team Manager License Coordination to drive process improvements and best practices within administration and customer satisfaction, as the commercial part of UMC continues to grow and support its non-profit operations. This is a full-time position based in the heart of Uppsala, Sweden and requires you to be a EU/EES/Switzerland citizen.

Your role

You will help UMC achieve its business goals and objectives and secure funding by maximising customer satisfaction through the continuous improvement of working methods and processes. This includes helping customers with contracts and agreements, invoicing, general administration and support. You will also maintain and develop administrative processes, control functions, data handling and client management for the License Coordination Team.

Key responsibilities

Your tasks include developing and implementing the License Coordination Team’s strategic plan, managing and leading the License Coordination Team, and making sure that annual team targets and individual goals are met. You will identify and implement improvements to work processes with input from customers and relevant stakeholders. You will create a positive and open work culture that encourages collaboration between departments. Furthermore, as team manager you will have a hands-on role in day-to-day operations, providing inspiration and motivation.

Who are you?

The successful candidate has an academic degree in business administration, law or equivalent and at least five years’ experience from working with various business and IT system processes, agreements and customer service. You have experience of change management and implementing improvements as well as previous management and leadership experience. You have an excellent command of Swedish and English. Experience in the life science industry as well as working with Visma Business would be an advantage.

As a person, you are social, independent and confident. You are proactive, innovative, analytical, structured and solution oriented. You are a team player and able to communicate effectively with different stakeholders and functions, both internally and externally. Your commitment and dedication inspires loyalty in others.

How to apply?

If this position is of interest to you, please contact us for more information. Alternatively, you can apply directly by uploading your resume and sending us an email.

 

H&P Search & Interim

Torbjörn Ströberg                                                              Leif Olsson                                           Henna Ton

Partner                                                                                 Partner                                                  Researcher

Torbjorn.Stroberg@hpsearch.se                                    Leif.Olsson@hpsearch.se                   Henna.Ton@hpsearch.se

+46 (0) 703 778 774                                                          +46 (0) 706 994 780                             +46 (0) 763 360 002